HOTEL RESIDENCE AM HAUPTBAHNHOF, Hamburg – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Hotel Residence Am Hauptbahnhof offers classically decorated rooms with cable TV and private bathrooms. Each room includes free WiFi, safes, and premium bedding. Modern bathrooms come with complimentary toiletries. The elevator operates from the 1st floor upwards.
Dining & Breakfast
A breakfast buffet is served daily in the breakfast room, featuring cereals, cheeses, yogurts, breads, tea, coffee, and fresh fruit juices. The dining area has wooden furnishings.
Location & Transport
The hotel is next to Hamburg's main train station (Hauptbahnhof), with direct access to metro and bus lines. It's a 10-minute walk to Alster Lake and Mönckebergstraße shopping street. Nearby landmarks include the Rathaus, Kunsthalle (0.5 km), and St. Michael's Church (2 km). The neighborhood, St. Georg, has quirky design shops, art studios, and cafes.
Services & Facilities
The 24-hour front desk provides dry cleaning, tour assistance, and complimentary newspapers. Guests can use a free internet terminal in the lobby. Free WiFi is available in all rooms. The hotel does not allow pets.
Leisure & Nearby
Planten un Blomen park is 2 km away, and the Elbphilharmonie concert hall is 2 km. The Reeperbahn nightlife district is 3.5 km from the hotel. Shops and restaurants surround the property, including cafes near Alster Lake.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
Services
- Room service
- Laundry
- Dry cleaning
Dining
- Packed lunches
Business
- Fax/Photocopying
Children
- Children's buffet
Room features
- Heating
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel offers clean and comfortable rooms with all necessary facilities, but lacks a remote control for the TV. The service was average with unhelpful and impolite staff, especially when it comes to carrying luggage up ladders without assistance. The location is convenient for those using the central station, but can feel dodgy or unsafe at night. Dining options are simple and cheap, though the early start time may not suit those with early commitments. Overall, the hotel is functional for short stays but may not be ideal for longer visits.
Upon arrival, I found the hotel to be conveniently located just a five-minute walk from Hamburg main Railway station, which was a definite highlight. The room was spacious but had a lingering smell of cigarette smoke in what was supposed to be a non-smoking room. However, despite the initial chilliness, it was overall clean and decent for my stay.
The hotel offers massive rooms that appeared clean at first glance, but I was disappointed to find the toilet seat was not properly cleaned. Despite this, the room was warm, spotless, with a spacious modern bathroom, and the free Wi-Fi worked well. The service was not friendly upon arrival, with some staff being arrogant and not attentive to guests, although check-out did require extra time due to an unattended front desk. The location was excellent, just 400 meters from Central Station, making it convenient for transportation. On the downside, the evening ambiance around the hotel was a bit dodgy. The dining experience, priced at €13, was rather disappointing, but the buffet, although in a small space, offered tasty options. The facilities were satisfactory overall, without any standout features.
My stay at the hotel was a mix of positives and negatives. The rooms were clean and tidy, with the towels replaced on the second morning, but there was an issue with a smelly smell in the room and no remote control for the TV. The service, while nice and welcoming, had a moment of being unpolite, although they tried to be helpful when we needed something. The location was both an advantage being near the city center but not that quiet due to nearby establishments. The dining experience was not the best, and the facilities were decent without any major complaints.
The hotel was comfortable and had excellent facilities overall, although the lack of a remote control for the TV was a downside. The service was a mix - some staff members were very friendly, but others were unpolite. The location, while close to the central station, was a bit sketchy with some safety concerns. The dining experience was passable, but nothing exceptional. Facilities were satisfactory.
My stay at the hotel had its ups and downs. The room was clean and comfortable despite some door and wall damage, but the cigarette smell in a non-smoking room was bothersome. The bed was cozy, and the shower was nice, yet the noises were quite disruptive. The service varied from friendly to confrontational at times. The location, although central, felt unsafe in the neighborhood. The dining area was small, but the food quality was fairly good. The facilities could use some care and attention.
The hotel has fine and clean rooms that seem recently renovated and very nice, with good facilities and super-fast wifi. The service, while friendly, lacked tourism knowledge and was basic. The location is a bit sketchy but close to the central station. Dining options were good, but breakfast service could start earlier. Overall, a decent option with clean rooms and convenient facilities.
My stay at the hotel was a mixed experience. The rooms were huge and very comfortable, but the smell from the drainage was quite off-putting. The service was a bit hit or miss, with some staff being extremely helpful while others seemed distant. The location, despite some rough appearances, turned out to be safe and conveniently close to the central station. The dining options were simple and reasonably priced, but not exceptional. Overall, it was an okay stay with some highs and lows.
My stay at the hotel was a mixed experience. The location was convenient right next to the main railway station, but the neighborhood felt a bit seedy. The room, although spacious, was not clean enough for my liking and very cold upon my arrival. The dining experience was below average, and the prices seemed overpriced. However, the service was surprisingly friendly despite some hiccups along the way.
The hotel's location near Hamburg Main Railway Station is convenient and offers quiet, well-equipped rooms with newly renovated bathrooms. The friendly service is commendable, although there were some difficulties. However, the area around the hotel may not be suitable for families. The dining experience is well above average, providing a variety of freshly prepared dishes.
Next best alternative
Intercontinental Buenos Aires By Ihg
Pentahotel Wiesbaden
Hotel Carlton Munich
Hotel Gran Derby Suites, A Small Luxury Hotel Of The World
Red Lion Inn & Suites Olathe Kansas City
Sun Riviera Hotel
Americas Best Value Inn Romulus/Detroit Airport
Alquileres Temporarios By Clh Rentals
Hotel Du Mont Dore Batignolles
Aegeon Hotel
Radisson Hotel Aix En Provence
Hotel Bella Vista Zermatt